"All about the customer."

Terms and Conditions

Last updated: August 10, 2018

It is advised to read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the www.filiath.com website (the "Service") controlled by Filiath ("us", "we", or "our"). "you" refers to the user of this website: http://www.filiath.com (the “Website”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, customers and others who access or use the website.

By using or accessing  the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Definition
Filiath is an online webshop offering gentleman’s clothing and accessories thru the website http://www.filiath.com. .

Applicability
On all offers, orders and agreements concluded via the website www.filiath.com, with the exclusion of any other General Terms and Conditions, do these General Terms and Conditions apply.

By Accepting an offer or placing an order you accept the applicability of these Terms and Conditions.

The provisions of these Conditions can only be deviated from in writing. If a part of these General Terms and Conditions is deviated from, the other provisions will remain in full force.

Accounts
When you create an account with us, you must provide us information that is current, accurate, and complete at all times. Failure to do so constitutes a breach of the Terms and conditions, which could result in termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the www.filiath.com and for any actions or activities under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must message us immediately upon becoming aware of a breach of security or unauthorized use of your account.

Termination

We may suspend or terminate access to our Service immediately, for any reason whatsoever, without prior notice or liability, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

We may suspend or terminate your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Links To Other Web Sites
Our Service may contain links to third-party web services or website that are not owned or controlled by Filiath.

Filiath assumes no responsibility for, and has no control over, the privacy policies, practices or content of any third party web sites or services. You further acknowledge and agree that Filiat shall not be liable or responsible , indirectly or directly, for any loss or damage caused or alleged to be caused by or in connection with use of or reliance on any such content, services or goods available on or through any such websites or services.

Filiat strongly advise you to read the terms and conditions and privacy policies of any other third-party services or websites that you visit.

Agreements
An agreement is concluded after acceptance by the customer of the offer on our website. Filiath is entitled to refuse orders or to request additional information. If an order is not accepted, this will be communicated to the customer stating the reason.

Prices

The prices mentioned in the articles are in euros, including VAT (BTW). Order costs are (unless stated otherwise) not included in the prices mentioned. Before the conclusion of the agreement, the total price including order costs is communicated via our website.

The order costs for orders within the Netherlands are free. For shipments to countries other than the Netherlands, the contribution to the shipping costs depends on the country concerned.


Filiat can not be held to price quotations that are evidently incorrect, for example as a result of obvious input, typesetting or printing errors. No rights can be derived from unlawful price information.

Payments
Payment can be made in (one of) the manner (s) as indicated during the ordering process. Further payment terms and conditions can be set for a customer's order. After placing an order, the customer immediately receives a confirmation by e-mail in which the total costs, including order costs, are stated. Payment always takes place entirely in advance:


a) IDeal: If you bank through the internet at Rabobank, ABN AMRO, SNS Bank, ING, ANS Bank, Friesland Bank, RegioBank, Triodos Bank or Van Lanschot Bankiers, you can securely process the payment of your order electronically via our site. An electronic payment via the internet can be compared to a PIN payment in the store. After placing your order, you choose the payment method iDeal. A new window opens where you can choose the bank where you bank online. You then follow the procedure that you are used to paying via internet banking. As a rule, your payment is processed the same business day.

b) Paypal: When choosing external payment services PayPal the customer is forwarded to the external website of the relevant payment service provider. Before the order is placed, the data relevant to the order are summarized in an "order overview". The customer is free to check his data once again in the order overview and, if necessary, to correct it before sending his order by clicking the "Send & Pay". By clicking the "Send & Pay" button, the customer makes a binding offer to buy the goods that he has selected.

Delivery
Filiath strives to offer orders for shipment within 2 working days after receipt of the payment. However, Filiath is not obliged to do so.

The delivery deadline is 30 days after the order has been placed, with the exception of orders where the customer has indicated that he / she wishes to receive it later. If it proves impossible to deliver an order within 30 days, the customer is informed about this in a timely manner and he has the right to cancel his order free of charge.

An order will not be sent by us if it can not be sent completely, unless consultation with the customer has taken place. If the delivery is either temporarily out of stock or delayed for other reasons, or if an order can not or only partially be executed, the customer will receive a message no later than seven (7) working days after he has placed the order. In that case, the customer has the right to cancel the order without any costs. Filiad will take care of reimbursement in that case.

Deviations in color, type, text and / or price changes reserved. Offered goods and / or services are clearly and truthfully portrayed and / or described and as complete as reasonableness required.

Retention of title
The ownership of delivered products is only transferred if the customer has paid all that the customer owes to Filiad on the basis of the agreement (s) concluded with regard to the delivered products.

Return and exchange of articles
We do everything we can to inform you about the articles via our website. If an item nevertheless does not meet your expectations, it can be exchanged or returned. Discounted items can be returned but the shipping costs that we have incurred will be settled. A number of conditions apply to returns and / or exchanges (hereafter: returns):

 

Items that you have purchased via www.filiath.com can be exchanged and / or returned without giving reasons, provided that:
a) These items must be reported to the delivery address for return within 14 days after receipt via the "return" option on the site.
b) The items must still be in the original state of dispatch, be provided with attached labels and price tags.
c) Beware of discounted items; the postage costs that we have incurred to send the order to you will be deducted from the amount to be refunded if you return discounted items.
d) The items for which a return number has been requested must be returned to us within 14 days after receipt of the order at the delivery address.

Filiath will only accept returns that have been registered as described above and for which the instructions indicated have been followed. Returns that are not or not registered within the stipulated time, will not be accepted.

The customer is obliged to send the items to be returned at his own expense. Returns, which are sent by mail, must be franked at all times. Insufficient stamped returns are not received and therefore not credited.

Guarantees
Filiath guarantees that the products to be delivered meet the specifications stated on the website.

You should examine the delivered product at the time of delivery, or in any case as soon as possible. You should also examine whether the quality and quantity of the delivered goods correspond with what has been agreed, or at least meets the requirements that apply to normal (commercial) traffic. If your purchase has not been delivered in accordance with your order or does not comply with the description on our website, you must notify us immediately. You can do this by sending us an e-mail. If the solution offered does not meet your expectations, you can return the complete order within 7 days. The amount already paid will be credited within 30 days.

After expiry of the warranty period set by us, Filiat is entitled to charge all costs for repair or replacement, including administration, shipping, and call-out charges.

The warranty expires when the defect arises as a result of inexpert or improper use or when, without the written permission of Filiath, you or third parties have made changes or attempted to make changes to the product or used it for purposes for which the product is not intended.

Cancellation of your order
Each order can be canceled without payment of a fine and without stating reasons, if not yet sent. We request you to send an e-mail. If you have already paid your canceled order, Filiath will refund the paid amount within fourteen (14) days at the latest. Filiath will in that case take care of prompt reimbursement.

The buyer has, in accordance with the law distance selling (koop op afstand), the right to revoke the order within seven working days after receipt of the order, without deposit of a fine and without giving reasons. The buyer therefore has the option to receive the order amount, if already paid, refunded.

Force Majeure
In the event of force majeure, the seller is not obliged to compensate the loss thereby incurred by the buyer, except and insofar as the seller, as a result of the force majeure situation, has had an advantage that he would not have had if the fulfillment was correct.

Applicable law and competent court
To all rights, obligations, offers, orders and agreements to which these Terms and Conditions apply, as well as to these Terms and Conditions, does the Dutch law exclusively applies.

If by judicial decision one or more articles of these conditions are declared invalid will the other provisions of these terms and conditions remain in full force and effect.

Also will Filiad and the client consult with each other in order to agree on new provisions to replace the void or nullified provisions, whereby the purpose and purport of the void or nullified provisions will be taken into account as far as possible.

Changes
We reserve the right, at our sole discretion, to replace or modify these Terms at any time. If a revision is material we will try to provide a notice at least 30 days prior to any new terms taking effect. At our sole discretion will be determined what constitutes a material change.

By continuing to use or access our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you can simply stop using the Service.

Disclaimer

The website http://www.filiath.com (the "Service") contains information which is only used for general information purposes only and is not to be taken as advicement. 

Filiath assumes no responsibility for omissions or errors in the content on the Website. 

In no event shall Filiath be liable for any special, consequential, indirect, direct, or incidental damages or any damages whatsoever, whether in negligence, an action of contract, or other tort, arising out of or in connection with the use of the Service or the contents of the Service. Filiath reserves the right to make deletions, additions or modification to the contents on the Service at any time without prior notice.  

Filiath does not warrant that the website is free of viruses or other harmful components. 

Questions, complaints and comments
If you have complaints, questions or comments about these conditions after reading these Terms and Conditions, please contact us by telephone or by e-mail.

All rights reserved. No part of these terms and conditions may be copied, stored and / or distributed without the written permission of Filiath VOF

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